Complaining I am writing to express my dissatisfaction with. I am writing to complain about. Please note that the goods we ordered on ( date ) have not yet arrived. We regret to inform you that our order n - is now considerably overdue. Useful phrases and vocabulary for writing business letters. Salutation Dear Mr. Brown Dear Ms. White Dear Sir. Dear Madam Dear Sir or Madam Gentlemen. Starting the story of tracy beaker book pdf We are writing - to inform you that. - to confirm. I received your address from - and would like to. Referring to previous contact Thank you for your letter of March 15. Thank you for contacting us. In reply to your request,. Thank you for your letter regarding. Formal/informal language exercises for email/letter writing. Elements of letter writing (PDF) Formal/informal letter writing exercise (PDF). Making a request We would appreciate it if you would. I would be grateful if you could. Could you please send me. Could you possibly tell us / let us have. In addition, I would like to receive.